Managed Services

Physical Infrastructure Management

Maintaining your Infrastructure and providing Critical Facility Management is our most distinguished service. We have the best skill set, knowledge and expertise that can manage your physical infrastructure like no other! Our style focuses on essential elements such as compliance, risk and availability in environments that are continually changing and where technology is becoming more integrated. We bring together all aspects of on-site 24 x 7 critical facilities management. We provide our services to a wide array of Critical Facilities that start from Data Centers and end at the Hospitality industry . Data management is the most critical part of any organization and being the pioneer service provider we enjoy a strong clientele in this particular division. FSCOM’s Critical infrastructure management division deals with the power solutions for Critical Facilities. We excel in providing the best suited power solutions/services to our valuable clients for uninterrupted power supply and back-up to ensure zero down time. FSCOM has the honor of having the most prestigious names from the hospitality industry on our panel. Our state of the art power solutions are robustly facilitating our clients across the globe. Similarly, Healthcare industry has been on our priority list. We understand our customer’s critical needs and by offering the right combination of services and solutions, we alleviates their burden so they can focus on their priorities without any hassle.

Remote NOC/SOC Management System

The infrastructure for modern services of today are often scattered. To keep all the operations under control, Network Operation Center (NOC) seems like an appropriate and smart solution. FSCOM aims at providing a dedicated and skilled NOC Team that will be present at the customer’s NOC and will monitor the Network round the clock. Hence by the virtue of this connectivity, in case of any problem, the team will serve as the first point of contact to notice the problem and take the action. Hence, any unexpected and irregular activity is instantaneously observed and corrected. This way, no substantial loss is incurred. ITIL Framework is used for the NOC Operations which is a standard for NOC Services.

Telecom infrastructure Management

FSCOM’s ability to serve a diverse range of industries is another feather in our hat. We cherish working for the Telecom and IT infrastructure as the challenge, pace and complexity is thrilling. The error of a minor nature can halt entire systems and cause serious loss of information and finance. We understand the critical needs of communications sites and ensure our timely presence. Our teams stay on site 24×7 to ensure smooth operations.

Satellite Antenna Systems Management

Satellite Antenna System is a keystone of today’s supersonic communication. While the maintenance and efficiency is critical due to their remote presence becomes a hindrance in getting the best resources allocated to achieve the highest levels of efficiency. This dilemma has been solved by the emergence of Future Systems, We provide you with the skilled teams of personnel that will ensure, through round-the-clock physical presence, maintenance and smooth operations of your Satellite Antenna System.

Self-Optimized Networks

FSCOM Offers Self Optimized Networks Services in following categories;

Optimization Services

FSCOM offers self-optimized networking services;

• Near-Real Time – Less than 15 minutes data update time.
• Multi-Vendor Interoperability – Ericsson, Huawei, Alcatel-Lucent, NSN, Samsung, ZTE supported.

Optimization as a Managed Services

FSCOM provides Network Optimization as Managed Service. It is a multi-vendor and multi-technology service that covers all End-to-End network optimization aspects of RAN, CS/PS Core and Transmission network optimization. We offer Managed Services that are specifically designed to minimize the operational cost and maximize the efficiency to improve the performance of complex networks, and eventually results in improved customer experience. We cover all aspects of planning, KPI management, performance monitoring and optimization.

Centralized Self Optimized Networks

We work towards making the complex and heterogeneous networks centralized with the help of adaptive learning algorithms. This not only increases the network efficiency but also enhances the end user experience.

Performance Management for Self-Optimized Networks

Not only do we help in getting the networks centralized and efficient but we also devise systems that will help you see the results with the help of Flexible reporting engines! We provide you with friendly yet elaborate UI that quickly shows the progress and results. Our services will help you figure out the issues so that you can quickly devise a solution.

Root Cause Analysis

While troubleshooting networks, it is a common dilemma of spending too much time to catch the smallest glitch. The process itself consumes a hefty amount of time to find out the root cause. FSCOM offers Root cause analysis that provides In-depth examination of the radio network with root-cause analysis functions and open-loop optimization enable you see the network in the way you want. Our Root cause analysis provides rich 3D map visualization and geolocation for in-depth analysis of RF conditions and multi-technology optimization capability. FSCOM offer Configuration Management Analysis to find out the root cause more quickly and accurately.